OUR LASH TRAYS COME WITH 25% MORE LINES!

RETURNS

30 DAY RETURN POLICY

-All of our products carry a 30-day Return Policy.If you are not satisfied with your product, AND the product is NOT used, opened, damaged, and is in its original packaging - you can return it for a refund within 30 days of delivery. 

-You have 30 Days from the delivery date to start a return.

-And 40 days from the delivery date to return the products.

-If you do not we will not accept your return. No exceptions.

-Returns will be subject to a $6 return shipping fee (USA) and $12 return shipping fee for (CAN) which will be deducted from your refund.

-Other international locations please contact us.

-We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.

-Products marked Final Sale cannot be returned.

-For international returns, return shipping and any reverse duties are the responsibility of the customer.

HOW TO START A RETURN

-To start a return, go to:

https://www.whiteflamingolash.com/pages/startareturn


-Follow the steps request your return. Once your return has been created, you will receive a pre-paid return shipping label via email. Using the provided label, please may drop off your package at any Post Office or USPS location.

REFUNDS

-Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows "Delivered".

-If your return is accepted, your refund will be processed and applied to the original method of payment.

-Note that refunds can take up to 7-10 business days to appear on your bank account due to varying processing times of financial organizations.

SHIPPING FEES

-Outbound shipping fees from the original order are not refundable.

UNLIMTED FREE SHIPPING RETURNS POLICY

-If you have purchased an "Unlimited Free Shipping" package, this only includes outbound shipping. Returns will still be paid for - see Returns Page for more information.

-We also reserve the right to cancel any customers "Unlimited Free Shipping" plan if they are abusing the policy for any reason.

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