PROCESSING TIMES
-Orders are processed pending item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed.
-Most orders placed Monday through Friday will be processed and shipped within 1 business days.
-Orders placed on Friday or over the weekend will be shipped Monday.
-Certain products may have longer processing times. These will be noted on the product and cart pages.
PRE-ORDER
-Items available for pre-order will be indicated on the product page with the anticipated ship date.
-Please note, once your order is placed, the full payment will be captured up front. If you wish to cancel your order before the ship date, you may do so by contacting Customer Service.
-If your order contains pre-order items and available items, please note that your order will be shipped once the pre-order item(s) are received.
-We are not able to split orders and ship available items first. If you wish to purchase pre-order items and available items together, we recommend placing a separate orders for each.
INTERNATIONAL (CAN / INTERNATIONAL)
-Shipping Costs only cover the shipping costs - does not include local import duties or taxes.
TAXES
-Taxes are not currently included in the total price of the product.
PAYMENT OPTIONS
-Credit Cards
We accept Visa, MasterCard, American Express, and Discover cards. Payment is collected at time of purchase.=
-PayPal
When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review before clicking 'Pay Now'. Once this transaction is complete, you will then return to whiteflamingolash.com (Not Available For Lash Tribe Subscriptions)
UPDATING ORDERS
Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information.
ORDER CANCELLATION
-We are unable to change or cancel an order after you've placed it.
-To ensure your security, we take additional steps in verifying the details on your order. If you receive a cancellation notification, please contact Customer Service for more information.
CHANGING SHIPPING ADDRESS
-Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.
